In-Store Experience

Accounting for the sensory experiences that impact how we live and work.

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Should you order coffee in the store, or mobile app?

Many customers prefer mobile ordering instead of taking the time to order coffee in the store. Barista Magazine notes that “as more and more people rely on their phones, considering an ordering or payment app is an interesting way to adapt to your consumers’ needs and improve workflow and efficiency.” The most common reason why …

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